The Clinical and Administrative Skill Sets of the Successful Medical Assistant

Published - January 6, 2015

Injuries often have long recovery times, and they often lead to new injuries. With good physical therapy services, those who have been injured will be able to accelerate the recovery process and get back to doing what they enjoy. The goal of the work done by medical assistants and therapists is to help people recover as quickly as possible so that they can get back to life and be free of the pain, discomfort, and aggravation of an injury. Some injuries can heal on their own, others require a little extra help, but many may require physical therapy, rehabilitation, medication, pain management, and other assistance- and those who do not attend regular appointments or follow the instructions of their doctors and medical assistants run the risk of never being able to recover as completely as possible. That is why getting help from injury and getting help from a trained and experienced medical team that includes qualified medical assistants is so important to a full recovery and why getting seen by someone qualified is so critical to healing and recovering.


Medical Assistant Skills

According to the American Association of Medical Assistants (AAMA) there are many skills that are needed by medical professionals. The jobs that these assistants can be expected to carry out on a regular basis include the following administrative and medical activities:

  • Using a variety of computer applications to record, analyze, and share data
  • Answering phones, make appointments, and communication with patients and their families
  • Greeting patients when they arrive at the facility and making them feel at ease
  • Updating records, hanging out and recording forms, and tracking medical records
  • Coding and filling of forms, including insurance, referrals, and similar records
  • Arranging for transportation to another hospital, handle admissions, and manage lab results
  • Handling correspondence with different doctors, specialist, billing and bookkeeping personnel
  • Taking medical histories and ensuring all forms are signed and currently up to date
  • Explaining that various aspects of treatment procedures and therapy plans to patients
  • Preparing the patients for examination, surgery,  lab work, therapy sessions, and release
  • Assisting medical team members during examinations, taking blood, recording vitals, ect
  • Collecting records from other labs and preparing specimens for testing or shipment
  • Performing basic tests and therapy procedures as well as basic hygiene and patient care
  • Teaching patients proper self-care measures and assisting with medication or dietary needs
  • Serving as a point of communication between the patient and the medical professionals
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